This policy explains how Be Hive, the operator of Retail B School, handles your information when you use our learning services or contact us.
Information we collect
- Name, email, account identifiers and any contact details you choose to provide.
- Enrollments, lesson completion, discussion posts and course-related enquiries.
- Device and connection information needed to operate and secure the service.
- When payment services are available, order and payment confirmation information; do not send us card numbers, passwords or OTPs.
How we use it
We use information to manage accounts, provide course access and progress tracking, respond to support and one-to-one enquiries, send service communications, prevent misuse and meet legal obligations. Marketing communications, where offered, are subject to your preferences and applicable consent requirements. We do not sell your personal information.
Sharing
We share data only with trusted service providers (hosting, payments, email) needed to run the platform, or when required by law.
Your rights
You may request access, correction or deletion, withdraw applicable consent, or raise a privacy complaint by emailing pay@behive.in. We may verify your identity before acting. Some records may need to be retained for legal, accounting or security reasons; withdrawing information necessary to provide a service may affect access.
Cookies, account storage and external services
The website uses account/session storage to keep you signed in. Embedded videos and external links, including Google sign-in, may involve third-party processing governed by those providers' own policies. See our Cookie Policy for more information.
Retention and international processing
We retain information only as needed for the purposes described here and applicable obligations. Our hosting and service providers may process information outside India, subject to applicable legal requirements and safeguards.
Children and one-to-one sessions
Where parental consent is required, a parent or guardian must authorise use. Do not share another person's personal data during coaching without a lawful basis. Any proposed session recording will be discussed before it takes place.
Security
We use encrypted connections and access controls, but no online system is completely risk-free. Report suspected unauthorised access promptly.
Privacy contact and updates
For privacy requests or grievances, contact Be Hive at pay@behive.in or +91 86602 47319. Updated policies will be published here with a revised date.