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Policies

Cancellation & Refund Policy

Last updated: 13 October 2026

This policy applies to Retail B School programs operated by Be Hive. Read the program details and the written terms provided before making any payment. Online checkout is not yet enabled on this website.

Refund window

You may request a full refund for a digital course within 7 days of purchase. The window begins on the purchase date and has no lesson-completion restriction.

How to request

Email pay@behive.in from your registered address with your name, course, purchase date, payment reference and reason. Do not include card details or OTPs. Approved refunds are processed to the original payment method within 5–7 business days; bank processing may take additional time.

Non-refundable items

Free courses have no payment to refund. Fees for delivered live sessions or consulting work already performed are not normally refundable, except where required by law or agreed in writing. For partially delivered work, any eligibility depends on the written agreement and applicable consumer rights.

One-to-one cancellation and rescheduling

Session-specific notice periods, rescheduling, missed-session and cancellation terms must be agreed in writing before booking. An enquiry does not reserve a session. If Be Hive cancels a session, we will offer rescheduling or a refund for the undelivered session as applicable.

Duplicate charges and access problems

Report duplicate payments, incorrect charges or missing access with your payment reference. We will investigate and arrange the appropriate correction. Your statutory rights for deficient or undelivered services are not limited by the refund window.

Cancellation

On refund, course access is removed from your account.

For help with a refund request, call +91 86602 47319.